Professor Nermine Atteya

Associate Professor, Management and Leadership

  • Ph.D. Cairo University/Case Western Reserve University
  • M.A. American University in Cairo
  • B.A. Cairo University
  • natteya@madonna.edu
  • 734-432-5366, Maerten's Building, Room 114

Specialty Areas:

  • Business Strategy
  • Business Leadership
  • Supply Chain Management
  • Customer Relationship Management
  • Organizational Development

Biographical Information:

Dr. Atteya has more than 30 years of expertise in Business & Management teaching, research, Consulting and Professional Training. She taught & made research at several universities including HEC- Montreal, the University of Montreal Graduate School of Business in Quebec, Canada, the State University of New York, the University of Toledo, OH as well as overseas. Her research publication list involves more than 45 peer reviewed articles, conference presentations and proceedings where she got the Best Paper Award. She is a board member in the Business and Entrepreneurship Research Society, NY & an editorial member and a reviewer in several peer reviewed journals & conferences including ASAC, Canada & Academy of Management, USA. She has supervised many theses & been a member in the examination board of others. She has consulted for a significant number of organizations (Hospitals, Airlines, Banks, Global, Multinational, Government & Privately-owned, small, medium-size and large). She received many awards for her community development efforts particularly in the field of Adult education & women & youth empowerment. Her research interests include Quality Management, Operations Management, Supply Chain Management, Logistics, E-Business, Customer Relationship Management, Organizational Development & High Performing Hospitals.

Refereed Journal Articles:

Alayis, Mahmoud, Abdelmegeed, Nadia & Atteya, Nermine. (2018). Impact of Social Networking Sites’ Use On Entrepreneurial Intention. International Journal of Entrepreneurship, 22 (4).

Attia, Ashraf M., Jantan, M. Asri, Atteya, Nermine, and Fakhr, Rana. (2014). Training: comparing multinational and domestic companies. Marketing Intelligence & Planning, 32 (1): 124 – 138.

Atteya, Nermine. (2013). Examining the Effect of the Conflict Management Strategies on Job Performance. The Journal of Organizational Psychology, 13 (1).

Atteya, Nermine. (2012). Role Stress Measure, Methods of Coping with Stress, and Job Performance: An Exploratory Study. The Journal of Organizational Psychology, 12 (2).

Atteya, Nermine. (2012). The Conflict Management Grid: A Selection and Development Tool to Resolve functional Conflicts in Organizations. The International Journal of Business and Management, 7 (13), July.

Atteya, Nermine. (2012). Examining the Effects of the Human Resource Management Practices on Job performance: An Empirical Study. The International Journal of Business and Social Science, 3 (9), May.

Atteya, Nermine. (2012). Testing the Relationship between Teams’ Core Competencies and Dynamics and Team’s Productivity. Journal of Administrative Science, 19(2):1-34.May.

Atteya, Nermine. (2012). Integrating Customer Relationship Management (CRM) and Human Resource Management (HRM): An Empirical Study. Journal of Administrative Science, 19(1): 1-26.January.

Atteya, Nermine. (2012). Testing the Effects of the Organizational Culture on Job Performance: an Empirical Study. Journal of Sales and Major Accounts Management, 12(2), Spring.

Atteya, Nermine. (2010). Testing the Impact of Role Stress/Distress, and Methods of Coping with Stress on Job Performance: An Empirical Study in Service Industry. The Accounting, Management, and Insurance Review, 44 (4): 22-65.

Atteya, Nermine. (2008). The Relationship of the Leadership Styles and Subordinates' Work Attitudes, organizational commitment and Performance. The Faculty of Commerce Journal, 30 (2): 99-137.

Atteya, Nermine. (2005). Measuring Perceptions toward the CRM Concept and its Applications in the service Sector. The Faculty of Commerce Journal, 27 (2): 55-89.

Atteya, Nermine. (2004). Evaluating the CRM Strategies in the service Sector. The Journal of the Financial and Commercial Studies, 31(4): 121-149.

Marta, Janet; Attia, Ashraf; Singhapakdi, Anusorn; and Atteya, Nermine. (2003). A Comparison of Ethical Perceptions and Moral Philosophies of American and Egyptian Business Students. Teaching Business Ethics, 7(1): 1-20.

Atteya, Nermine. (2003). The Roles, Skills, and Styles of Project Managers: An Exploratory Research. The Journal of the Financial and Commercial Studies, 30 (4).

Atteya, Nermine. (2002). A Framework for Successful Total Quality Management Implementation in the Petroleum Sector. The Accounting, Management, and Insurance Review, 35 (6):121-157.

Atteya, Nermine. (2002). The Empowerment Effects on Job Satisfaction, Organizational Commitment, And Perceived Work Performance. The Faculty of Commerce Journal, 24 (2):64-88.

El Sawah, Hany and Atteya, Nermine. (1999). Essential Skills for Effective Project Managers. The Administrative Research Review, 11(1/2):176-197.

El Sawah, Hany and Atteya, Nermine. (1998). Leadership Styles of project Managers. The Engineering Research Journal, 60 (4) 131-143.


Atteya, Nermine. (2019).The Growth of a Supply Chain Company”, Business Research Consortium, Niagara Falls Convention Center, Niagara Falls, NY, March 30.

Atteya, Nermine. (2018). Entrepreneurship in Healthcare. Business Research Consortium, Oswego, NY, April 21.

Atteya, Nermine. (2017). Social Entrepreneurship and Sustainable Development.  Africa Business and Entrepreneurship Conference, Virginia Commonwealth University, Richmond, Virginia, October 4-7.

Atteya, Nermine. (2016). Women Entrepreneurship in Africa: Empirical Evidence. Business and Entrepreneurship Conference, May 19-21, Syracuse University, Syracuse, NY.

Atteya, Nermine. (2015). Factors of Total Business Success and sustainability of Women Entrepreneurship. Business and Entrepreneurship Conference, April 15-17, Syracuse University, Syracuse, NY.

Atteya, Nermine. (2013). Culture and Relationship Marketing: Exploring the Arab World. The Royal Bank of Canada 9th International Seminar, Concordia University, Montreal, September 26-29.

Jantan, Asri, Attia, Ashraf and Atteya, Nermine. (2013). Sales Training Practices in Egypt. The National Conference of Sales Management (NCSM), San Diego, California, April.

Atteya, Nermine. (2012). Challenges facing HR Managers before the January 25th Revolution: A diagnostic Approach and Future insights. Business and Entrepreneurship Conference, Universite Laval, Quebec, May 17-19.

Atteya, Nermine. (2012). Organizational Culture and Work Outcomes and Attitudes. The Conference of Business Research Consortium of Western New York, Oswego, New York, USA, April 21, 2012.

Atteya, Nermine. (2006). Stakeholder Management: A Global Conceptual Study. Business Scholars Consortium, Cairo, Egypt, December.

Atteya, Nermine and Attia, Ashraf. (2008). Examining the Relationship of the Transformational, Transactional, and Laissez-Faire Leadership Behaviors of Sales Managers to Salespersons Outcomes. The National Conference in Sales Management, Dallas, Texas, USA, Summer, 93-100.

Atteya, Nermine. (2002). The Effects of Customer Focus Factors on Customer Performance Factors in the Banking Industry. The 2002 Multicultural Marketing Conference. The Academy of Marketing Science. Valencia, Spain. Volume IV , June , 1161-1172.

Atteya, Nermine. (2001). The Antecedents and Outcomes of Empowerment. The Sustainable Development Conference: An International Conference on Managing Development through Global Cooperation, Cairo Marriot, Egypt, 16-30.


Atteya, Nermine. (2012). The Conflict Management: Strategies, Tactics, and Tools. Lambert LAP Publishing, Germany.


Recognition Certificate for Teaching Excellence, July 2011.

Best paper award: Atteya, Nermine "The Effects of Customer Focus Factors on Customer Performance Factors in the Banking Industry” received the best paper award in the track of Ethics, Quality of Life and Sustainable Development, The 2002 Multicultural Marketing Conference. The Academy of Marketing Science. Valencia, Spain. Volume IV, June 2002, 1161-1172.

Recognition Certificate for research contribution, “A Proposed Sustainable Development Model”, Sustainable Development Conference, Marriott Cairo, Organized by the American University in Cairo & George Washington University, January 2001.

Ph.D. with highest honors, August 1997